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Computer Deployment Specialist (18 months) (2 positions)
About University at Albany:
Established in 1844 and designated a University Center of the State University of New York in 1962, the University at Albany's broad mission of excellence in undergraduate and graduate education, research, and public service engages a diverse student body of approximately 17,000 students in nine schools and colleges across three campuses.
Located in Albany, New York, New York State's capital, the University is convenient to Boston, New York City, and the Adirondacks.
Job Description:
Information Technology Services (ITS) at the University at Albany seeks applicants for a Computer Deployment Specialist to support a campus-wide project to replace all non-Windows 11 compatible computers by Fall 2025. This is a large project with a tight timeline. Faculty, staff, conference room, classroom, and research lab computers will be replaced.
The successful candidate will be assigned to the Field Support (FSG) Deployment Group, which will work as a specialized team to deploy all new computers quickly and efficiently. The FSG Deployment Group will support the preparation and deployment/installation of new computers, including installing software, setting up peripherals (printers, scanners, etc.), and removing and securely disposing of old computers. The FSG Deployment Group will deploy computers across three campus locations as appointments and rooms are scheduled with faculty and staff.
This position reports to the FSG Deployment Group Supervisor. The successful candidate must have excellent customer service and communication skills, time management skills, and the ability to work effectively under challenging circumstances. They must also be able to complete work within scheduled time constraints. Working knowledge of Windows OS and Microsoft 365 applications is required. The candidate must also be able to work independently and as a member of a team.
The successful candidate must be able to anticipate and support customers with a wide range of technological expertise. This work requires a high level of attention to detail, the ability to follow pre-defined processes and workflows to ensure standardization, and the ability to balance both the technical and basic functional expectations of the position.
Primary responsibilities:
As a member of the FSG Deployment Group, follow and assist with pre-defined processes and workflows as assigned, including:
- Activities to support new computer deliveries and maintenance of storage and work areas.
- Configure computers and run OS deployment.
- Accurately update machine and person data in Active Directory and the appropriate inventory, reporting, project, and management tools.
- Prepare computers for daily delivery and deployment to designated offices, classrooms, conference rooms, or designated staging areas.
- Deploy and set up new computers in faculty and staff offices, conference rooms, classrooms, and research labs.
- Install titles from the Software Catalog or Software Portfolio on faculty or staff computers.
- Install peripherals (printers, scanners, etc.)-may require installing drivers or adding to a printer queue.
- Resolve or report for further action any remaining questions or issues as requested by a customer or noted during computer setup.
- Remove old computers by returning them to the designated location and prepare them for secure disposal.
- Complete work within scheduled time constraints and maintain a good working schedule that allows work and daily responsibilities to be completed as scheduled.
Other responsibilities, as assigned:
- Receive, assist, diagnose, document, and resolve incidents, service requests, or assigned project tasks in faculty/staff offices, classrooms, conference rooms, and research labs located across three campuses using a variety of modes of support (including conferencing tools, in person, or both) following all prescribed workflows and pre-defined processes.
Work Schedule
- Follow a set work schedule that may vary depending on scheduled events and service needs.
- Maintain a good working schedule that allows them to complete their daily responsibilities.
- The work schedule will vary depending on scheduled events and service needs at the three campus locations.
- This is an on-site position and is not eligible for remote work.
Requirements:
Minimum Qualifications:
- One year of experience supporting, installing, configuring, and troubleshooting computers and peripherals, working directly with customers.
- Working knowledge of common desktop and mobile devices, operating systems (Windows, macOS), productivity applications software (i.e., Microsoft Office), and conferencing tools such as Zoom or Teams.
- Shows ability to be self-motivated and work independently and within a team structure.
- Demonstrated ability to work with customers with varying levels of computer expertise, from beginner to advanced users.
- Must be able to lift up to 50 lbs.
- Applicants must demonstrate an ability to develop inclusive and equitable relationships within our diverse campus community.
- Applicants must demonstrate an ability to support diversity, equity, access, inclusion, and belonging relative to their role.
Preferred Qualifications
- Associate degree or bachelor's degree from a college or university accredited by a U.S. Department of Education (DOE) or by an internationally recognized accrediting organization.
- Experience working in a college or university IT unit.
Additional Information:
Professional Rank and Salary Range: Lead Programmer/Analyst, SL3; $60,000-65,000.
Special Notes: Visa sponsorship is not available for this position. This is a temporary, 18-month position. This is an on-site position and is not eligible for remote work.
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, without exception, prepare, publish, and distribute an Annual Security Report. This report consists of two basic parts: disclosure of the University's crime statistics for the past three years; and disclosures regarding the University's current campus security policies. The University at Albany's Annual Security Report is available in portable document format [PDF] by clicking this link http://police.albany.edu/ASR.shtml
Pursuant to NYS Labor Law 194-A, no State entity, as defined by the Law, is permitted to rely on, orally or in writing seek, request, or require in any form, that an applicant for employment provide his or her current wage, or salary history as a condition to be interviewed, or as a condition of continuing to be considered for an offer of employment, until such time as the applicant is extended a conditional offer of employment with compensation, and for the purpose of verifying information, may such requests be made. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.
THE UNIVERSITY AT ALBANY IS AN EO/AA/IRCA/ADA EMPLOYER
Please apply online via https://albany.interviewexchange.com/jobofferdetails.jsp?JOBID=175124
Application Instructions:
Applicants MUST submit the following documents:
- Resume/CV
- Cover letter stating all the required minimum qualifications and any of the applicable preferred qualifications
- Contact information for three professional references
Note: After submitting your resume/CV, the subsequent pages give you instructions for uploading additional documents (i.e. cover letter etc.).
Closing date for receipt of applications: A review of applications will start on 05/13/2024 and the search will remain open until the position is filled.
- Full Time
- Immediately
- Albany, NY 12222
- 5/3/24
Who we are | For nearly 200 years, Rensselaer has been defining the scientific and technological advances of our world. Rensselaer serves over 7,600 undergraduate and graduate students from 49 states and 63 countries. Guided by the Rensselaer Plan 2024, Rensselaer seeks to transform the delivery of pedagogical innovations, and to be a transformative agent in the 21st century and beyond. | |
Research Groups | Center for Materials, Devices, and Integrated Systems Department of Materials Engineering Department of Chemical and Biological Engineering The Gaerttner Linear Accelerator Center | |
Job Summary | The Research Groups listed above are seeking applicants to support the goals of a variety of sponsored research activity | |
Minimum Qualifications | For researcher positions, candidates must possess a Bachelor’s Degree or foreign degree equivalent in a related science or technical discipline For research support positions, candidates must possess an Associate's Degree or foreign degree equivalent with 2 years of relevant experience | |
Preferred Qualifications | Additional opportunities exist for those with a relevant advanced degree, publication record, and/or significant additional years of paid professional experience in a related position. Individuals who possess these qualifications and who have the potential to, or a demonstrated track record of being able to build collaborative external partnerships are especially desirable. Relevant combinations of training, education and experience will be considered. | |
Pay transparency disclosure: | Pay transparency disclosure: The actual salary/wage that is provided to selected candidates will be determined based on factors that include the available budget, internal equity, and the needs of the department, and the final candidate’s qualifications, experience, education, and other job-related credentials. The following hiring ranges are provided as Rensselaer’s good faith estimate of the expected hiring range at the time of posting. Postdoctoral Research Associate: $55,500- $60,000 Research Specialist $18.00 - $25.00 Research Engineer: $66,000 - $8,6000 Research Assistant: $15.00-20.00 | |
Culture of Safety at Rensselaer |
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For more details, and to apply
| Follow the on-screen prompts to create an application. Please be ready to upload your CV and a cover letter. If you need assistance with the online application process, please contact careers@rpi.edu | |
We welcome candidates who will bring diverse cultural, ethnic, national and international perspectives to Rensselaer’s work and campus communities. Rensselaer Polytechnic Institute is an Affirmative Action/Equal Opportunity, Race/Gender/Veterans/Disability Employer. |
- Immediately
- Troy, NY
- 4/16/24
Who we are | Why Rensselaer? Our dynamic global community of changemakers includes some of the world’s leading researchers, students, alumni, and faculty who ask the important questions and devise the scientific and technological innovations that make the world a better place for all of humanity. Nestled on a beautiful 275-acre campus in upstate NY, Rensselaer is home to five schools, 32 research centers, three makerspaces, an observatory, and one of the world’s fastest supercomputers. Rensselaer faculty and alumni include more than 145 National Academy members, six members of the National Inventors Hall of Fame, six National Medal of Technology winners, five National Medal of Science winners, three astronauts, and a Nobel Prize winner in Physics. With nearly 200 years of experience advancing scientific and technological knowledge, Rensselaer remains focused on addressing global challenges with a spirit of ingenuity and collaboration. To learn more, please visit www.rpi.edu. Are you ready to change the world? Apply now! |
Job Summary | The Lally School of Management at Rensselaer Polytechnic Institute seeks applications for a tenure-track (or tenured) faculty position at the Associate Professor level in Business Analytics/Supply Chain Management starting Fall 2024. Candidates must have a PhD degree from an accredited university in Analytics, Operations Research, Operations Management, Supply Chain Management, or a closely related field, along with demonstrated evidence to produce original and innovative scholarly work with publications in premier business journals. The successful candidate will join the School either as a tenure-track assistant professor, or as an associate professor, based on teaching and research experience and success. The successful candidate will have a demonstrated potential and commitment to effective teaching in our graduate and undergraduate degree programs in supply chain and business analytics, as well as provide service to the School of Management and to Rensselaer. The position requires excellence in research in the area of supply chain and analytics, effective written communication skills, and strong technical skills in areas such as analytical modeling, data management, machine learning and computation. Demonstrated interest in emerging technologies including artificial intelligence and Blockchain and in topics relevant to global shifts in supply chains would be a plus. The successful candidate will have the opportunity to engage with and develop research initiatives aligned both within the Lally School and with the new strategic research initiatives at Rensselaer. The School provides an intellectually stimulating and collaborative environment for inter-disciplinary scholarly contributions with support for research, teaching, and service. We are seeking an outstanding candidate who is driven and willing to engage with the vibrant, diverse and inclusive cross-disciplinary research community at Rensselaer. About the Lally School of Management at RPI: Rensselaer is ranked among the top 50 national universities and is a Carnegie I research institution. The Lally school offers undergraduate, masters, MBA and Ph.D. programs in several analytics related disciplines and the school is expecting to grow significantly in deep analytics offerings in marketing, supply chain and operations, quantitative finance, and information systems, to name a few. Approximately 350 undergraduate students, 120 MBA/MS students and 20 Ph.D. students are currently enrolled in the school of Management. The Lally School of Management is AACSB-accredited. Rensselaer is an equal opportunity/ affirmative action employer. Information about the Lally School can be found at www.lallyschool.rpi.edu. |
| Expected hiring ranges:
Pay transparency disclosure: The selected candidate’s salary will be determined based on factors that include the available budget, internal equity, and the final candidate’s qualifications, experience, education, and other job-related credentials. This hiring range is provided as Rensselaer’s good faith estimate of the expected hiring range at the time of posting. |
Application instructions
| Applications: Follow the on-screen prompts to create a brief online profile including contact information for three (3) referees. Please be ready to upload the following required documents: • Letter of interest If you need assistance with the online application process, please contact careers@rpi.edu Location: Troy, N.Y. |
Job Posted Date | Applications will be accepted until the position is filled. |
Total Compensation and Benefits Information Rensselaer’s Total Compensation Program is designed to provide stable pay growth, a comprehensive and affordable benefits package, and a comprehensive and affordable retiree medical and prescription plan. Rensselaer is recognized locally and nationally for the depth and breadth of its compensation and benefits program. Our goal is to provide you and your family with a comprehensive health and welfare program as an umbrella of financial security and protection during your employment. For more information, please visit https://hr.rpi.edu/benefits | |
We welcome candidates who will bring diverse cultural, ethnic, national and international perspectives to Rensselaer’s work and campus communities. Rensselaer Polytechnic Institute is an Affirmative Action/Equal Opportunity, Race/Gender/Veterans/Disability Employer. |
- Full Time
- Immediately
- Troy, NY
- 4/16/24
Who we are | Why Rensselaer? Our dynamic global community of changemakers includes some of the world’s leading researchers, students, alumni, and faculty who ask the important questions and devise the scientific and technological innovations that make the world a better place for all of humanity. Nestled on a beautiful 275-acre campus in upstate NY, Rensselaer is home to five schools, 32 research centers, three makerspaces, an observatory, and one of the world’s fastest supercomputers. Are you ready to change the world? Apply now! | |
Job Summary | In Biotechnology and the Life Sciences, we are creating new routes to drug discovery and development, and understanding the fundamental mechanisms of disease, from Alzheimer’s and diabetes to cancer. Just of few of the research centers include: https://research.rpi.edu/research-centers/baruch-center-biochemical-solar-energy-research | |
Minimum Qualifications | For researcher positions, candidates must possess a bachelor’s degree or foreign degree equivalent in a related science or technical discipline. For research support positions, candidates must possess an associate degree or foreign degree equivalent with 2 years of relevant experience. For Postdoctoral Research Associate, Research Associate, or Research Scientist positions, candidates must possess the relevant doctoral degree and experience. | |
Preferred Qualifications | Additional opportunities exist for those with a relevant advanced degree, publication record, and/or significant additional years of paid professional experience in a related position. Individuals who possess these qualifications and who have the potential to, or a demonstrated track record of being able to build collaborative external partnerships are especially desirable. Relevant combinations of training, education and experience will be considered. | |
Starting Pay Information: | Pay transparency disclosure: The hiring salary will be determined based on factors that include the available budget, internal equity, and the final candidate’s qualifications, experience, education and other job-related credentials. This hiring range is provided as Rensselaer’s good faith estimate of the expected hiring range at the time of posting.
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Application instructions
| Follow the on-screen prompts to create an application. Please be ready to upload any required documents, such as your resume and cover letter If you need assistance with the online application process, please contact careers@rpi.edu | |
Job Posted Date | Applications will be accepted on a rolling basis. | |
Culture of Safety at Rensselaer |
| |
We welcome candidates who will bring diverse cultural, ethnic, national and international perspectives to Rensselaer’s work and campus communities. Rensselaer Polytechnic Institute is an Affirmative Action/Equal Opportunity, Race/Gender/Veterans/Disability Employer. |
- Immediately
- Troy, NY
- 4/16/24
Who we are | Why Rensselaer? Our dynamic global community of changemakers includes some of the world’s leading researchers, students, alumni, and faculty who ask the important questions and devise the scientific and technological innovations that make the world a better place for all of humanity. Nestled on a beautiful 275-acre campus in upstate NY, Rensselaer is home to five schools, 32 research centers, three makerspaces, an observatory, and one of the world’s fastest supercomputers. Rensselaer faculty and alumni include more than 145 National Academy members, six members of the National Inventors Hall of Fame, six National Medal of Technology winners, five National Medal of Science winners, three astronauts, and a Nobel Prize winner in Physics. With nearly 200 years of experience advancing scientific and technological knowledge, Rensselaer remains focused on addressing global challenges with a spirit of ingenuity and collaboration. To learn more, please visit www.rpi.edu. Apply now! |
Job Summary | The Director of Real Estate directs all activities associated with land management/leases; real estate revenue activities; building and land acquisition/sales; building and land appraisals; all Rensselaer property-related tax payments; Rensselaer tax exemption requirements; and special activities, that include leases and subleases of external facilities, fraternity/sorority land/building leases and finances; estate activities and community issues. The Director is responsible for leading real estate and economic development programs to attract diverse and innovative partners to engage on properties owned by the Institution both residential and commercial, inclusive of properties at Rensselaer Technology Park (RTP). This will comprise extensive collaboration with multiple portfolios including the Office of Strategic Alliances and Translation (OSAT), Provost, Student Life, OCEC, and Finance. The Director is responsible to develop programs to attract and maintain tenant occupants of RTP and create a self-funded real estate program. Programs that cultivate community and regional relationships and foster an exchange of ideas between community leaders, industry partners, researchers and students. The Director is responsible for all fiscal management of the RTP and real estate program including operating and capital budget development and financial controls to achieve goals. |
Minimum Qualifications | • Bachelor’s Degree in business or related field Applicants must meet stated minimum education and experience requirements. |
Minimum Knowledge, Skills, and Abilities | • Requires expertise in all areas of real estate. |
Job Duties |
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Shift | Business Hours with weekends or evenings occasionally required |
Travel | Local travel between campus locations only |
Driving | Driving a personal vehicle for non-passenger use |
Starting Salary/Rate | Expected hiring range: $120000- $150000 Pay transparency disclosure: The selected candidate’s salary will be determined based on factors that include the available budget, internal equity, and the final candidate’s qualifications, experience, education and other job-related credentials. This hiring range is provided as Rensselaer’s good faith estimate of the expected hiring range at the time of posting. |
Application instructions | Follow the on-screen prompts to create a brief online profile. Please be ready to upload your resume and cover letter. If you need assistance with the online application process, please contact careers@rpi.edu. |
Job Posted Date | Applications will be accepted until the position is filled. |
Culture of Safety at Rensselaer | Rensselaer is committed to providing a safe and healthy living, learning, and working environment for its faculty, staff and students. As such, we strongly recommend that faculty, staff and students obtain a COVID-19 vaccination and remain current with available boosters to protect themselves, as well as to protect vulnerable members of the community. |
Total Compensation and Benefits Information | Rensselaer’s Total Compensation Program is designed to provide stable pay growth, a comprehensive and affordable benefits package, and a comprehensive and affordable retiree medical and prescription plan. Rensselaer is recognized locally and nationally for the depth and breadth of its compensation and benefits program. Our goal is to provide you and your family with a comprehensive health and welfare program as an umbrella of financial security and protection during your employment. For more information, please visit Benefits | Human Resources (rpi.edu). |
We welcome candidates who will bring diverse cultural, ethnic, national and international perspectives to Rensselaer’s work and campus communities. Rensselaer Polytechnic Institute is an Affirmative Action/Equal Opportunity, Race/Gender/Veterans/Disability Employer. |
- Full Time
- Immediately
- Troy, NY
- 4/16/24